SACT (Special Alien Containment Team) agents are found all around the game, selling items, helping with missions, and even hosting races to collect Pods in Infected Zones. They are from the series Ben 10. Players who chose Edd as a guide will receive an SACT agent suit. Players can dress up to look exactly like an SACT agent if they choose the right height and hair color and style (white hair with a buzz cut) in the character creation process.
Also see Infected Zone Races